Promaster Protection

For facility operators, strata managers, and property owners overseeing aged care and retirement villages, fire safety transcends compliance—it is the paramount commitment to the lives and wellbeing of vulnerable residents.

A fire in this environment is uniquely challenging because residents often have limited mobility, rely on critical medical equipment, or may experience cognitive impairment, making self-evacuation extremely difficult.

The purpose of professional fire protection, as delivered by Promaster Protection, is to prevent disasters like the Grenfell Tower incident. We ensure your facilities in Newcastle, the Central Coast, and Sydney metropolitan area are not just compliant, but thoroughly protected against catastrophe.

Here is a look at the essential pillars of fire safety where meticulous, professional maintenance is absolutely non-negotiable.

Active fire systems are the first line of defence and must function perfectly, buying critical time for staff-assisted evacuation.

  • Automatic Fire Sprinklers: In NSW, the mandatory installation of sprinklers in all residential aged care facilities is a direct result of lessons learned from tragic incidents like the Quakers Hill fire. Their reliable function is entirely dependent on routine inspection, testing, and maintenance (ITM) as specified by Australian Standard AS1851.
  • Detection and Alarms: Smoke detection and alarm systems must be fully operational and connected directly to NSW Fire & Rescue. Promaster Protection ensures these systems are routinely tested to prevent technical failure, thereby minimising the delay between detection and emergency response.
  • On-Site Equipment: Fire extinguishers, fire blankets, and hose reels must be serviced and charged according to AS1851, and placed strategically where staff can access them to manage a fire in its initial stages.

Passive systems work by containing the fire and smoke, creating life-saving compartmentalisation that slows spread and protects evacuation paths.

  • Fire and Smoke Doors: These doors must be regularly inspected for proper function. They must never be obstructed or propped open, as their ability to seal off a fire zone is critical for a successful staged evacuation.
  • Clear Corridors: Because residents may need to be moved in wheelchairs or beds, all evacuation paths, stairwells, and corridors must be kept entirely clear of any obstruction—including temporary equipment, laundry, or resident belongings.

The best equipment is useless without a trained, professional, and composed staff. In aged care, staff readiness is the final, most crucial layer of protection.

  • Comprehensive Evacuation Plans: The written Emergency Plan is mandatory and must specifically outline protocols for staged evacuation and the prioritisation of non-ambulant residents.
  • Mandatory Drills: Staff must receive annual fire safety education and participate in regular, realistic evacuation exercises (at least once per calendar year). These drills must account for the complexity of moving residents with various mobility issues.

At Promaster Protection, our point of difference is our professionalism and good communication with clients.

We provide the meticulous, documented routine service required for continuous compliance, ensuring that your facility is ready for any inspection, audit, or, most importantly, any emergency.

We are your partner in fulfilling the non-negotiable duty of care for your residents.

Contact Promaster Protection today to schedule an audit of your aged care facility and ensure your fire safety is professionally managed.